IFTA true-up that did not match the miles on that truck

The settlement
Nate Crowley is a leased owner operator running dry van out of Phoenix. The quarterly IFTA true-up on his settlement did not match the miles he had on that truck.
The lease said true-ups follow the miles on the unit. His ELD log and the settlement used two different figures. He needed those two next to the clause, not a guess.
The match
He uploaded the lease, the quarterly statement, and the miles from that unit. Pay Oper indexed the IFTA clause and held the true-up against those miles.
The true-up that did not match the miles on that truck was flagged with the section of his lease. Pay Oper did not contact the carrier.
What Pay Oper showed
What he could see:
- The IFTA true-up next to the miles on that unit.
- The lease clause that said true-ups follow those miles.
- A flag where the two figures did not match.
- A request he could send himself, from his own email.
Pay Oper did not contact the carrier or take a cut of anything recovered.
What he uploaded
After that week
He keeps the same lease on file. The next true-up can be checked against the miles on that truck without starting over.
The product never calls a true-up illegal.
If he wants the carrier to look at it, he sends that request from his own email.


